Refund policy

www.bhaihai.com offers a 3-day return policy from the date of delivery to ensure customer satisfaction. Customers may request a return if the product is unused, in its original packaging, and accompanied by valid proof of purchase. The return request must be initiated within three days of receiving the product by contacting our support team via email at bhaihaiclub@gmail.com , along with order details and the reason for return. Items that are used, damaged (not due to company fault), or customized are not eligible for return. Once the returned product is received and inspected by our team, refunds will be processed accordingly. Approved refunds are typically credited within 5–7 business days. All refunds will be issued through the original payment method used during checkout, in accordance with payment gateway policies. Any delays caused by banks or payment gateway providers are beyond the control of Bhaihai.com.In cases where a defective or incorrect product is delivered, a replacement will be provided subject to product availability.